Delivery Information

All orders received through the Apeiro Instruments website are processed and, if the items are in stock, dispatched within 4 working days of receiving the order.

If items are not in stock, they go through our production process. The production period depends on the products and quantities ordered and is usually 1–4 weeks.

On rare occasions parcels are lost in transit. Please allow 10 days from the date of dispatch for your package to arrive.

If this time has passed and the goods have not arrived, please contact your nearest courier office to check that the parcel is not being held. If it is not being held, please contact our Customer Service team, who will be happy to help arrange a replacement.

Get your tracking number from your account or use our Track Order page. You can also track the parcel directly on the courier’s website (we ship with DHL).